At Fritz’s Adventure, LLC, we are committed to maintaining strong and meaningful privacy protections for our customers. Our privacy policy is designed to inform you about the information we collect, how we use it, and your options about certain uses of information. Our privacy policy applies to website visitors, app users, applicants and customers in the United States. It applies across our family of companies and the products and services we provide. If there is a conflict between this privacy policy and the service-specific policies, the service-specific policy governs when you are using that service. Protecting our customers' privacy is an important priority for us and we are committed to maintaining strong and meaningful privacy protections. The privacy of your information is a significant responsibility and we value the trust you place in us.

Information we collect and how it is used

We collect information when you interact with us. This includes personal information you provide. It also includes service and device information such as call records, websites visited, wireless location, application and feature usage, network and device data, product and device-specific information and identifiers, router connections, service options, mobile and device numbers, and other similar information. We collect wireless location information (including cell site, Wi-Fi and Global Positioning Satellite (GPS) data) in different ways. We use the information we collect to deliver and maintain products and services; establish, monitor and maintain your account and billing records; measure credit and payment risk; provide account-related services; help you with service-related issues or questions; manage and protect our networks, services, and users from fraudulent, abusive, or unlawful uses; help us improve and personalize our services, and research and develop new products and services; authenticate you; determine your eligibility for new products and services, and deliver marketing offers to you. We may measure and monitor network performance and the performance of your connections to secure and improve your, or our, services and products.. Information we collect may be aggregated or otherwise de-identified for business and marketing uses by us or by third parties. For example, aggregate or de-identified data may be used to improve our services, measure and analyze the use of services and to help make services and advertising more relevant to you. You can opt out of certain of these uses. When you contact us or we contact you, we may monitor or record that communication or keep a record of the transaction to help us train employees or other support resources or systems and to better serve you. When you communicate with us, we may use artificial intelligence guided by humans, such as chat bots, to respond to your inquiry. If you communicate with us through third-party services like Facebook Messenger or Twitter Direct Message, be aware that your communications are also governed by those companies’ privacy policies. When you establish an account or register on our sites or apps, we collect information about your user identification, password and secret questions and answers. We use this information to authenticate you.

Information provided to us by third parties
When you use social media credentials to login to or interact with our site, we may collect information about your social media profile, such as your interests, “likes” and friends list. We use this information, for example, to personalize your experiences and marketing communications, to enhance our services, and to better serve you. You can control this data sharing via options in your social media accounts.

Information collected on our websites and apps

We collect information about your device, connection and interactions with our websites and apps. This includes information about your visit such as: IP address, mobile phone number, device numbers and identifiers; account information; web addresses of the sites you come from and go to next; screen records; device browser, operating system, platform type, connection speed and other attributes; and browsing, searching and buying activities. We use this information for operational, performance measurement and other business purposes including detecting and preventing fraud; and to help us deliver more relevant marketing messages on our websites, on other websites, by our representatives, via mail and email, or via our other services or devices. This information may also be used to tailor the content and advertising you see, manage the frequency with which you see ads, understand advertising effectiveness, assess the effectiveness of our sites, and respond to requests about navigation issues on our sites.

Information provided to us by third parties

When you use social media credentials to login to or interact with our site, we may collect information about your social media profile, such as your interests, “likes” and friends list. We use this information, for example, to personalize your experiences and marketing communications, to enhance our services, and to better serve you. You can control this data sharing via options in your social media accounts.

Information you provide

When you contact us for information, we may use the information you supply to provide you with information about our services, programs and offerings. Information you provide on our websites about your preferred location and other preferences may be used to provide you with more relevant product recommendations, services and special offers. We also collect information from you when you participate in surveys or provide other feedback to us regarding our products or services, when you register to access our content, receive news or policy updates, or when you apply for a job with us. We use this information for the purpose for which you provide it. We may send you emails about your account or about products, services, and promotions that may be of interest to you. We may collect information when you open these emails or click on links within the emails. This information is used to personalize the content of the emails themselves and make future communications and marketing more interesting to you. Please note that we will not ask you to send sensitive personal or account information via email. We may be required by law to disclose personally identifiable information to a governmental entity to comply with valid legal process, such as warrants, court orders or subpoenas, but we will not disclose records unless we receive a court order indicating that the governmental entity has made a specified showing of relevance and you were afforded an opportunity to contest the order. We may be required to disclose personally identifiable information to a non-governmental entity to comply with a court order, after you have been provided notice. If you believe that your privacy rights have been violated, please contact us and we will work with you to address your concerns. Other rights and remedies may also be available to you under federal or other applicable laws.

Information we share

We share customer information within our family of companies for a variety of purposes, including, for example, providing you with the latest information about our products and services and offering you our latest promotions. You can limit the sharing of certain types of customer information.

Information shared outside our family of companies:

Except as explained in this Privacy Policy, in privacy policies for specific services, or in agreements with our customers, We do not sell, license or share information that individually identifies our customers, people using our networks, or website visitors with others outside our family of companies that are not performing work on our behalf without the consent of the person whose information will be shared. We use certain vendors and partners for a variety of business purposes. We share information with those vendors and partners when it is necessary for them to perform work on our behalf. For example, we may provide your credit card information and billing address to our payment processing company solely for the purpose of processing payment for a transaction you have requested. We require that these vendors and partners protect the customer information we provide to them and limit their use of our customer data to the purposes for which it was provided. We do not permit these types of vendors and partners to use this information for their own marketing purposes. As described in more detail in other sections of this policy, we also may share certain information with outside companies, for example, to assist with the delivery of advertising and marketing materials, or preparing and sharing aggregate reports. This information does not identify our customers individually. We may disclose information that individually identifies our customers or identifies customer devices in certain circumstances, such as:

  • to comply with valid legal process including subpoenas, court orders or search warrants, and as otherwise authorized by law; in cases involving danger of death or serious physical injury to any person or other emergencies;
  • to protect our rights or property, or the safety of our customers or employees;
  • to protect against fraudulent, malicious, abusive, unauthorized or unlawful use of or subscription to our products and services and to protect our network, services, devices and users from such use;
  • to advance or defend against complaints or legal claims in court, administrative proceedings and elsewhere;;
  • to a third party that you have authorized to verify your account information;
  • when you have authorized others to authenticate you or verify your account information;
  • to outside auditors and regulators; or
  • with your consent.
If we enter into a merger, acquisition or sale of all or a portion of our assets or business, customer information will also be transferred as part of or in connection with the transaction.

Information provided to or used by advertising entities or social networks:
You may see third-party advertisements on some of our websites, services, apps and devices. Some advertisements are chosen by companies that operate on our sites and other sites (for example, ad servers, or ad networks.) to place ads on behalf of advertisers. These companies may place and access cookies on your device to collect information about your visit on websites and may collect device advertising identifiers from your mobile operating system to learn about your use of apps, including ours. The information they collect from our sites and apps is in a form that does not identify you personally and may be combined with similar data they obtain from other websites and apps to help advertisers better reach audiences they wish to target. Targeting may be accomplished by tailoring advertising to interests that they infer from your interactions on our sites and apps and your interaction with other sites and services where these companies also are present. If you choose to interact with specific advertisers who advertise on our apps, sites or services, the information you provide to them is subject to the conditions of their specific privacy policies. Advertising that is customized based on predictions generated from your visits over time and across different websites is sometimes called "online behavioral" or "interest-based" advertising. In accordance with industry self-regulatory principles, we require that companies disclose when they are using online behavioral advertising programs to deliver third-party ads on our sites or collecting information about your visit to our sites for these purposes and give consumers the ability to opt out of this use of their information. Please note that we do not have control over or access to information contained in the cookies that are set on your computer by ad servers, ad networks or third-party advertisers. Similarly, advertising may be customized based on predictions developed from your use of applications. This type of advertising involves the use of device advertising identifiers, and industry self-regulatory principles also apply. You can opt out of this use of your device advertising identifier by selecting "Limit Ad Tracking" or "Opt out of Interest Based Ads” from your device settings page. We also may permit advertisers on our sites, apps and services to place ads based on certain information we have about your products and services acquired through us as well as geographic and demographic data. Information used for this purpose does not identify you individually. Our websites and services may include social network or other third-party plug-ins and widgets that may provide information to their associated social networks or third-parties about your interactions with our pages you visit or services you use, even if you do not click on or otherwise interact with the plug-in or widget. How to limit the sharing and use of your information Many mobile devices offer controls you can set to limit the advertising use of information collected across mobile apps on your device. Please note that many opt-outs use browser cookies or device controls and are specific to the device and browser you are using. If you buy a new computer, change web browsers or devices or delete the cookies on your computer, you may need to opt out again. In addition, ads you receive may still be tailored using other techniques such as publisher, device or browser-enabled targeting. You should check the privacy policies of the products, sites, apps and services you use to learn more about any such techniques and your options. You also can limit the collection of certain website information by deleting or disabling cookies. Most devices’ web browsers enable you to erase stored cookies, block all cookies, or receive a warning before a cookie is stored. Disabling cookies may prevent you from using specific features on our sites and other websites, such as ordering products or services and maintaining an online account.

Location Information:
Mobile device operating systems have a location setting. When you turn this setting to “off,” the device stops collecting your location and stops transmitting location information to apps on the device. Other device settings allow you to stop the transmission of location data to individual apps on your device. We may use certain location information we collect, such as information about the location of Wi-Fi access points, to help improve location accuracy in our services or apps. If you do not want us to use your Wi-Fi router information, you should change your router’s name so that it contains “_nomap” or “_optout”. For example, if your router is named “Myrouter”, you could rename it “Myrouter_nomap”

Information security and data retention

We have technical, administrative and physical safeguards in place to help protect against unauthorized access to, use or disclosure of customer information we collect or store. Employees are trained on the importance of protecting privacy and on the proper access to, use and disclosure of customer information. Under our practices and policies, access to sensitive personally identifiable information is authorized only for those who have a business need for such access. Personally identifiable and other sensitive records are retained only as long as reasonably necessary for business, accounting, tax or legal purposes. Although we work hard to protect personal information that we collect and store, no program is 100% secure and we cannot guarantee that our safeguards will prevent every unauthorized attempt to access, use or disclose personal information. We will act quickly to address any incidents involving unauthorized access to private information we collect or store. If you become aware of a security issue, please contact us immediately. We will work with you to address any problems.

Accessing and updating your information

We want our customer records to be as accurate as possible. You may correct or update your customer information by calling us or submitting a request online.

Information sharing: Blogs and social networking

Some of our websites, apps and services may allow you to participate in blog discussions, message boards, chat rooms, and other forms of social networking and to post reviews. These forums are accessible to others and information you post can be read, collected, shared, or otherwise used by anyone who accesses the forum. If you post content to information sharing forums, you are doing so by choice and you are providing consent to the disclosure of this information.

Changes to this policy

We reserve the right to make changes to this privacy policy, so please check back periodically for changes. You will be able to see that changes have been made by checking to see the effective date posted at the end of the policy. If we elect to use or disclose information that identifies you as an individual in a manner that is materially different from that stated in our policy at the time we collected that information from you, we will give you a choice regarding such use or disclosure by appropriate means, which may include use of an opt-out mechanism.
Updated June 1, 2019

Contact us

If you have questions, concerns or suggestions related to our Privacy Policy or our privacy practices, e-mail us or contact us at:

Fritz’s Adventure, LLC
PO Box 783 Branson Mo 65615