FAQ

Frequently Asked Questions

1What is Fritz’s Adventure?
Fritz’s Adventure is a dynamic indoor adventure park that brings the elements of outdoor adventure into a climate-controlled indoor space. There are over 80,000 sq. feet of climbable space – featuring a suspended airplane, 3-story ropes course, climbing elements, treehouses, slides, containers, underground tunnels, laser maze, warped wall pit, and much more.
2How does the pricing work?
Fritz’s Adventure is a ticketed (and gated) attraction – which means that everyone who enters the building must have a paid admission ticket/wristband. Tickets are purchased individually, by age: Toddler (0-3, Free), Junior Adventurer (4-11), Adventurer (12-54), and Senior Adventurer (55+). We also offer special passes for those who want to participate at a different level. Our Limited Adventurer pass allows the participant to have access to the entire facility, but is not able to participate in harnessed activities (Ropes Course and Fritz’s City Wall). The Non-Adventurer pass allows the participant to enter the building but is restricted to the entry level mezzanine. Each ticket is an ALL-DAY pass. Additional rates and fees may apply for certain activities and attractions, depending on the time of year. (For a full pricing list, click here.)
3You mean I have to pay just to watch?
No – you are not paying to watch. You are, however, paying for a reserved space inside of an adventure facility that has a limited capacity. It is the Mission and Vision of Fritz’s Adventure to serve families by engaging all members of the family – whether that means active participation by all, observing and supporting, cheering from the sidelines, taking photographs, etc. – ultimately creating memories and building relationships. So, take our advice…don’t just "watch!"
4Can I drop my kids off to play?
No. We are a fully immersive adventure center that caters to all ages. For the safety of all guests we have certain requirements: Youth under the age of 16 are not permitted in the building without a paid adult chaperone (16+). Youth under the age of 12 are not permitted on the attraction floor without supervision by someone 16+ years.
5Is the ticket good all day?
Yes, your admission ticket/wristband is good all day on the day of purchase. Wristbands are non-transferable, and will be voided if removed and re-attached. You are permitted to exit and re-enter the building as you please as long as your wristband is intact; we ask that all guests use the exit and entrance turnstiles accordingly. We do not guarantee access to all attractions during your visit. We reserve the right to ask any patron to leave (without refund) if they are being inappropriate, unruly or in direct violation of any posted rule or regulation.
6How long should I stay?
That is up to you! We can tell you that the average family spends approximately 2 to 4 hours at Fritz’s Adventure, but some have been known to stay 8+ hours. This time, and the ability to exit and re-enter at your leisure, not only provides great value for the money, it also helps ensure that you get to spend time on the activities or attractions that your family desires.
7Can we purchase tickets in advance for a specific time and / or day?
Yes. Advanced reservations are not permitted, but tickets can be paid for in advance and picked up on the day of your visit. 1-day admission tickets can be purchased at our online store, at Fritz’s Outfitters, or over the telephone. Tickets are NOT time-specific or time-limited. Space and availability cannot be guaranteed.
8Do you offer gift cards?
Not exactly, but you can still give the gift of adventure. We do have 1-day admission tickets (Adventurer, Junior, and Senior Adventurer) that can be purchased at our online store, at Fritz’s Outfitters, or over the telephone.
9Are there age requirements/restrictions?
Most of our attractions with limitations are categorized by height, but there are a few places that may be restrictive based on age. Example: Adult supervision for all children under the age of 8 is required through the Container Maze. Children under the age of 5 are not permitted in “The Pit” (warped wall area). Signs are posted throughout the facility to give further instruction.
10Are there height and weight restrictions?
There are minimum height requirements for our slides and harnessed attractions. 2 out of 5 slides have a minimum height requirement of 42”. Our City Wall climbing experience has a minimum height requirement of 48” while our Sky Tykes™ course has a maximum height requirement of 48"; with a weight limit of 300 lbs (both requiring harnesses). Our outdoor climbing adventure, the Fritz’s Via Ferrata, has a minimum height requirement of 55” and a maximum weight limit of 300 lbs.
11Is there anything for toddlers?
There are LOTS of activities to keep toddlers busy…but don’t be surprised if you have to work a little harder to keep up with them! Our Fritz Forest area is specifically designed for our smallest adventurers, and features rocks, tree stumps, logs and perfectly-sized treehouses. Our Sky Tykes™ ropes course is for all adventurers under 48” who must be able to walk and fit safely in a harness. Parents can even hold their hand as they discover their love of adventure on this course. Toddlers also have fun in the airplane, underground tunnels, shipping containers, laser maze, and interactive floor as long as they are accompanied by an older sibling or adult.
12Do you have a restaurant / sell food?
Fritz’s Café, located on the entry level mezzanine, is open select hours during the attraction’s normal operating hours.  These hours vary seasonally. We serve a light selection of sandwiches, wraps, salads, and kids' meals.  We also offer a variety of snacks, bottled water, bottled and fountain drinks.
13Can we bring in food?
We do not permit outside food or drink inside the facility. All food and drink purchased within the building must stay on the mezzanine level and is strictly prohibited on the attraction floor.
14Are we allowed to carry a water or sports bottle?
If you do bring in a water bottle, it must be empty. You can refill your bottle at our convenient water spouts located in the Café. There are also water fountains located on every level. We want you to play hard and stay hydrated!
15Do you have lockers?
We have lockers available for rent for $5/day. They are self-service, take cash or credit, and can be accessed unlimited times during the day. Be prepared: certain attractions and high-rise elements require you to empty your hands and pockets of any and all items (phones, keys, wallet, money, etc.) and in such cases, buckets are located nearby for short-term storage only. Fritz’s Adventure is not responsible for lost or stolen items.
16Do you have a Lost & Found?
Yes. Found items are logged and stored at Fritz’s Outfitters retail store. If unclaimed, items are donated to a local charity after 2 weeks.
17Is there a dress code?
We encourage comfortable or athletic attire that allows for movement. Remember that you will be climbing, crawling, crouching and sliding throughout the facility – so plan accordingly. Due to the nature of certain floor and stair elements, skirts and dresses require shorts, leggings or pants be worn underneath.
18Do I have to wear shoes?
FOOTWEAR IS REQUIRED. Tennis shoes are preferred, but most shoes with a back or back strap are permitted. Flip-flops, slides and high heels are NOT allowed on certain attractions. If you arrive unprepared, proper footwear can be rented from Fritz’s Outfitters for a fee.
19Do I need to wear a swimsuit? (yes, we actually get this question)
Please don’t. We are sure your new summer suit is super cute…but save it for the beach. Fritz’s Adventure contains NO water rides or elements.
20Do you allow smoking?
Fritz's Adventure is a non-smoking, tobacco free campus. There are no smoking or tobacco products permitted inside the facility or on Fritz’s Adventure property.
21Are we allowed to take photos?
We encourage you to take photos of your friends and family…and yourself (There are LOTS of awesome selfie locations). However, there may be some areas or attractions that don’t permit use of cell phones or cameras – like our ropes course, suspended bridge and climbing wall. Don’t forget to tag us on Facebook and Instagram!
22Do you offer Season Passes?
Yes, we offer a Season Pass. Passes are good for any and all operating days within the calendar year noted on the pass and expire on December 31st of that same year. Rates: Junior Adventurer (4-11) = $109.95; Adventurer (12-54) = $149.95; Senior Adventurer (55+) = $79.95. All Season Passes are subject to tax upon payment. Passes are non-transferable and not to be shared. No coupons or discounts apply toward Season Passes. A valid photo ID must be presented with the pass at the ticket counter.
23Can I upgrade my one-day admission to a Season Pass?
Yes. You are eligible to upgrade on the day of purchase/admission only; no exceptions. You must provide your receipt and show your wristband. Dollar discount will apply in the amount of pre-tax one-day ticket purchase only. Upgrades and Season Passes are sold in Fritz’s Outfitters near the main entrance/exit.
24Do you offer a Military Discount?
Yes, we honor our men and women of service by offering a 50% discount off of a single, full-price Adventurer admission ticket for any active duty military service member or veteran, and spouse.
25Do you offer Birthday Party packages and options?
Yes! Let us help make your next planned birthday one that everyone will talk about! Click here for details.
26Do you have group rates?
A discount of 20% applies to any group of 20 or more paid admissions. To receive this rate, the group must pay as a group in one transaction. For specialty rates, field trips, advanced reservations, lunch options and other details, contact our Group Sales Manager at 417-320-6138 ext. 112.
View Groups Page